Shipping for Exchanges - Defective items
This is where you enter your shipping details for exchanges of your shoes due to a defective item.
This will also help you keep track of your shipment when it is on the way back to you.
Please allow for 2 business days to get your new label to ship to us.
If you are shipping on your own please ship here.
Please ship to:
Pandora’s Box
1001 Cypress Creek rd. suite 108
Ft. Lauderdale Fl 33309
When shipping:
- Please leave us a note of the the issue you had. This way we can have a good understanding of what is going on.
- Please ship both shoes, even if only 1 had the issue.
- Please make sure shoes are unused and in new condition in case we have to replace them.
- Add your previous order number.
- Please use the box we sent items in.Please send us the measurements in a note.
- Make sure box in snug so shoe cannot bounce around inside box.
thanks!